Keston Repair Service in Fletton and Woodston

What does error E40 mean on a Keston C36 boiler?

Error E40 on a Keston C36 boiler indicates high water pressure. Check that the filling loop is closed. If necessary, bleed a small amount of water from a radiator. If pressure continues to rise during heating, contact an engineer to check the expansion vessel.

What does error E44 mean on a Keston C40 or C55 boiler?

Error E44 on a Keston C40 or C55 boiler indicates low water pressure. Use the filling loop to add water until pressure reaches approximately 1.2 bar. If pressure drops repeatedly, check for leaks and contact an engineer.

What does error F1 mean on a Keston S30 boiler?

Error F1 on a Keston S30 boiler indicates low water pressure. Repressurise the system using the filling loop until the gauge shows approximately 1.2 bar. If pressure continues to drop, check for visible leaks and contact an engineer.

What does error E24 mean on a Keston C36 boiler?

Error E24 on a Keston C36 boiler indicates water pressure has been lost four times in 24 hours, suggesting a possible leak. Check around radiators and pipework for signs of water and contact a heating engineer to locate and repair any leaks.

What does error F9 mean on a Keston S30 boiler?

Error F9 on a Keston S30 boiler indicates an unconfigured PCB - the main circuit board requires configuration. Contact a Gas Safe registered engineer or Keston service to reconfigure the PCB.

What is the Benchmark commissioning checklist for Keston boilers?

The Benchmark commissioning checklist is a document completed by your Gas Safe registered installer when commissioning your Keston boiler. It confirms the boiler has been installed correctly according to manufacturer guidelines and Building Regulations. The completed checklist should be left with the boiler and is required for warranty validation. Keep it safe with your boiler documentation.

How do I reset my Keston boiler after a fault?

For most Keston models, press the Restart button on the boiler fascia. For models with a mode control knob, turn it to the Reset position, then immediately return it to the On position. Switching the boiler off and on at the mains will not clear a fault lockout.

What is twin flue technology on Keston boilers?

Twin flue technology uses two separate pipes for air intake and exhaust gases, rather than a single concentric flue. This allows the flue to extend up to 27 metres from the boiler, compared to around 10 metres for standard concentric systems. Twin flue is ideal for installations where the boiler cannot be positioned near an external wall, such as basements or internal plant rooms.

Why does my Keston boiler keep losing pressure?

Frequent pressure loss usually indicates a leak somewhere in the heating system. This could be in the boiler, radiators, pipework connections, or the pressure relief valve. Check around radiators and beneath the boiler for signs of water. If you need to repressurise more than twice per year, contact a Gas Safe registered engineer.

How do I thaw a frozen condensate pipe on my Keston boiler?

Locate the condensate pipe, a white or grey plastic pipe running from the boiler through an external wall. Pour tepid water (not boiling) over the frozen section, or apply a hot water bottle around the pipe. Work from the top downwards. After thawing, press the restart button on the boiler.