Keston Repair Service in Park

What does error E67 mean on a Keston Qudos boiler?

Error E67 on a Keston Qudos boiler indicates low water pressure below 0.4 bar. Use the filling loop to repressurise the system to approximately 1.2 bar. If pressure drops repeatedly, check for leaks and contact an engineer.

What does error E02 mean on a Keston Qudos boiler?

Error E02 on a Keston Qudos boiler indicates ignition failure after five attempts. If you smell gas, do not operate any switches or appliances, ventilate the area if safe to do so, evacuate the property, and call the gas emergency services from outside. Otherwise, check that gas supply is on, the flue terminal is clear, and the condensate pipe is not blocked. Try resetting the boiler. If the fault persists, contact a Gas Safe registered engineer.

What does error E70 mean on a Keston Qudos boiler?

Error E70 on a Keston Qudos boiler indicates cabinet overheat. This is a serious fault requiring a service reset. Allow the boiler to cool completely and contact a Gas Safe registered engineer immediately.

What does error E05 mean on a Keston C36 boiler?

Error E05 on a Keston C36 boiler indicates fan failure - the boiler cannot detect fan rotation. Contact a Gas Safe registered engineer to check the fan operation and wiring connections.

What does error L2 mean on a Keston S30 boiler?

Error L2 on a Keston S30 boiler indicates flame loss lockout, commonly caused by a frozen condensate pipe in winter. If you smell gas, do not operate any switches or appliances, ventilate the area if safe to do so, evacuate the property, and call the gas emergency services from outside. Otherwise, locate the condensate pipe and pour warm water along it to thaw. Reset the boiler once thawed. If the fault persists, contact a Gas Safe registered engineer.

What are the flue clearance requirements for a Keston boiler?

Flue terminals must be positioned at least 300mm from windows, doors, or other openings. They must be at least 600mm above flat roofs, 75mm below guttering, and maintain 2 metres above ground level where possible. A terminal guard is required if the 2-metre height cannot be achieved. Only a Gas Safe registered engineer should install or modify boiler flues.

What should I do if my Keston boiler has no hot water but the heating works?

This typically indicates a problem with the diverter valve. Check that hot water is enabled on your programmer and the temperature is set correctly. Listen for a clicking sound when running a hot tap. If the heating works but hot water does not, contact a Gas Safe registered engineer to inspect the diverter valve.

How do I reset my Keston boiler after a fault?

For most Keston models, press the Restart button on the boiler fascia. For models with a mode control knob, turn it to the Reset position, then immediately return it to the On position. Switching the boiler off and on at the mains will not clear a fault lockout.

What is checked during a Keston boiler service?

A Gas Safe engineer will inspect for corrosion and leaks, check the flame burns blue, examine flue terminals and seals, test gas pressure and flow settings, check the expansion vessel pressure, clean the burners, and inspect all key components for wear. The boiler is also tested operationally.

How do I repressurise my Keston boiler?

Turn off the boiler and allow it to cool for at least an hour. Locate the external filling loop beneath the boiler. Attach the filling loop, open both valves slowly, and watch the pressure gauge until it reaches 1.0 to 1.5 bar. Close both valves, then remove and store the filling loop.